IT Repair & Support | PC GUY on CALL

These Terms of Service ("Terms") govern your use of the website located at pcguyoncall.com and any IT services provided by PC GUY on CALL ("we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By using our website or requesting any service from PC GUY on CALL, you confirm that you are at least 18 years of age (or have the consent of a parent or legal guardian) and that you agree to these Terms in full.

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

2. Services Provided

PC GUY on CALL provides on-site and remote computer repair, IT support, and related technology services to residential and small business customers in Royal Palm Beach, FL and throughout Palm Beach County. Services include but are not limited to:

Virus and malware removal
Hardware repair and component replacement
Data recovery and backup setup
Network and Wi-Fi setup and troubleshooting
PC tune-ups and performance optimization
On-site house calls and business IT support

We reserve the right to decline service requests at our discretion and to modify the scope of services offered at any time without prior notice.

We make no guarantee that every technical issue can be resolved. In some cases, hardware failure, data loss, or other conditions may be beyond the scope of repair. We will communicate these limitations honestly before proceeding with any work.

3. Payment and Pricing

Pricing for services is provided on a per-job or hourly basis as discussed and agreed upon prior to commencing any work. We will provide a verbal or written estimate before beginning service.

Payment is due upon completion of the service unless otherwise agreed in writing. We accept cash and other payment methods as discussed at the time of service.

Additional charges may apply if the scope of work expands beyond the original estimate. You will be notified of any additional costs before they are incurred.

We do not offer refunds for completed services. If you are dissatisfied with the outcome of a service, please contact us promptly so we can work to resolve the issue.

4. Limitation of Liability

To the fullest extent permitted by applicable law, PC GUY on CALL and its owner shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of business, arising out of or related to our services or your use of our website.

Our total liability for any claim arising out of or related to these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Data disclaimer: While we take every precaution when working on your device, you acknowledge that repairs and technical work carry inherent risk. We strongly recommend that you back up all important data before any service is performed. PC GUY on CALL is not responsible for any data loss that may occur during the course of a service.

5. Intellectual Property

All content on the PC GUY on CALL website — including text, images, graphics, logos, and design — is the property of PC GUY on CALL and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, display, or use any content from this website for any commercial purpose without our prior written consent. Personal, non-commercial use is permitted provided that you retain all proprietary notices and attributions.

6. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida. You consent to personal jurisdiction in those courts.

8. Contact Information

If you have any questions about these Terms of Service, please contact us:

Business: PC GUY on CALL

Email: mike.pcguyoncall@gmail.com

Phone: (561) 530-9792

Website: pcguyoncall.com