LEGAL

Privacy Policy

Last updated: September 24, 2026

This Privacy Policy describes how PC GUY on CALL ("we," "us," or "our") collects, uses, and protects information when you visit our website at pcguyoncall.com or contact us for services. By using our website, you agree to the practices described in this policy.


1. Information We Collect


We may collect the following types of information when you interact with our website or contact us:


  • Contact information: Your name, phone number, and email address when you reach out to us directly via phone, email, or any contact form on our website.


  • Service information: Details about the device or technical issue you describe when requesting a service.


  • Usage data: Basic information about how you navigate and use our website, such as pages visited, time spent, and referring URLs, collected automatically through cookies and analytics tools.


  • Device information: Browser type, operating system, IP address, and similar technical data collected automatically during your visit.


We do not collect sensitive personal information such as financial account numbers, Social Security numbers, or health data through our website.


2. How We Use Your Information


We use the information we collect for the following purposes:


  • To respond to your inquiries and provide requested IT services.
  • To schedule and coordinate on-site service appointments.
  • To communicate with you about your service, including follow-up and support.
  • To improve the content and functionality of our website.
  • To comply with applicable legal obligations.


We do not sell, rent, or trade your personal information to third parties for marketing purposes.


3. Cookies


Our website may use cookies — small text files stored on your device — to improve your browsing experience. Cookies help us understand how visitors use our site and allow certain features to function properly.


Types of cookies we may use include:


  • Essential cookies: Necessary for the basic operation of the website.
  • Analytics cookies: Used to collect anonymous data about site traffic and usage patterns.


You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the website.


4. SMS and Mobile Messaging


4.1 Opt-In and Consent


PC GUY on CALL only sends SMS and mobile messages to individuals who have provided explicit prior written consent. Consent is obtained through a checkbox opt-in on our contact or service request forms. Consent to receive SMS messages is never required as a condition of purchasing any service.


4.2 Types of Messages


If you opt in to receive SMS messages from us, you may receive the following types of communications:


  • Appointment reminders and scheduling confirmations
  • Service updates and status notifications
  • Promotional offers and announcements (only if you have opted in to marketing messages)
  • Transactional notifications related to your service


4.3 No Sharing of SMS Consent Data


Mobile telephone numbers and SMS opt-in consent data collected by PC GUY on CALL will NOT be sold, rented, leased, shared, or disclosed to any third parties for their marketing purposes. This data is used solely to send messages you have consented to receive from PC GUY on CALL.


4.4 Opt-Out


You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will send one final confirmation message and no further messages will be sent to your number.


4.5 Help

For assistance, reply HELP to any SMS message, or contact us directly at mike.pcguyoncall@gmail.com.


4.6 Message and Data Rates

Message and data rates may apply to any SMS messages sent or received. Message frequency varies depending on your service activity and preferences.


4.7 Carrier Disclaimer

Carriers, including but not limited to AT&T, T-Mobile, Verizon, Rogers, Bell, and Telus, are not liable for delayed or undelivered messages.


5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.


SMS consent records — including records of opt-in and opt-out events — are retained for a minimum of four (4) years in compliance with the Telephone Consumer Protection Act (TCPA) and applicable regulations.


6. Third-Party Services


We may use third-party services that have access to certain usage data in order to help us operate and improve our website. These services include, but may not be limited to, website hosting providers and analytics platforms.


These third parties are bound by their own privacy policies and are only permitted to use data in ways that support our services. We do not authorize them to use your information for any other purpose.


Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.


7. Data Security


We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.


We encourage you to use caution when sharing personal information online and to contact us directly at mike.pcguyoncall@gmail.com if you have concerns about the security of your data.


8. Your Rights


You have the right to:


  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to applicable legal requirements.
  • Opt out of any future marketing communications at any time.
  • Withdraw consent to receive SMS or other marketing messages at any time without penalty.


For Canadian residents (CASL): If you are located in Canada, you have additional rights under Canada's Anti-Spam Legislation (CASL). You may withdraw your consent to receive commercial electronic messages at any time. We will honor all opt-out and unsubscribe requests promptly. You also have the right to request identification of the party sending commercial messages on our behalf, and to have inaccurate information about you corrected.


To exercise any of these rights, please contact us using the information provided below.


9. Children's Privacy


Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.


10. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.


11. Contact Information


If you have any questions or concerns about this Privacy Policy, please contact us:

Business: PC GUY on CALL

Address: Royal Palm Beach, FL

Email: mike.pcguyoncall@gmail.com

Phone: (561) 530-9792

Website: pcguyoncall.com